PC Support Phone Scams — three month study

PC World recently posted an article “What I learned playing prey to Windows scammers” by a senior writer at InfoWorld. That article summarizes what was learned over a 3-month period from phone contact with companies claiming to be “Windows Technical Services” or “Windows Security Services” or “Windows Service Center” or another similar name. “I am… Continue reading PC Support Phone Scams — three month study

Mobile phone plans — beyond the big 4

MacWorld’s article “How to save on mobile plans: Your guide to 17 no-contract carriers” is one of the best summaries of cellular phone plans that I’ve ever read. Forget everything you thought you knew about buying a mobile phone. In just the past year, we’ve seen more changes to the industry than there are numbers… Continue reading Mobile phone plans — beyond the big 4

More and more phone scams

The July 2015 issue of VIPRE Security News notes that: “Retail and finance call centre phone scamming in the US is up 30 percent according to research from Pindrop Security, a phone security company.” Attackers call across international borders at 10x the rate of legitimate callers. Spoofing technology allows attackers to hide their true automatic… Continue reading More and more phone scams