The July 2015 issue of VIPRE Security News notes that: “Retail and finance call centre phone scamming in the US is up 30 percent according to research from Pindrop Security, a phone security company.”
Attackers call across international borders at 10x the rate of legitimate callers. Spoofing technology allows attackers to hide their true automatic number identification and appear as a local call on Caller ID.
Scammers are increasingly using VoIP and robodialers to mask incoming phone numbers and better target consumers. VoIP has minimized or eliminated the cost of phone calls, both domestic and international.
What’s the most common scam? As I’ve noted in other posts — phony technical support calls.