Yahoo breach — things to do

Well, Yahoo’s much in the news again. Once again, as noted by the New York Times, “Yahoo Says 1 Billion User Accounts Were Hacked.” The newly disclosed 2013 attack involved sensitive user information, including names, telephone numbers, dates of birth, encrypted passwords and unencrypted security questions that could be used to reset a password. Yahoo… Continue reading Yahoo breach — things to do

Apple Support — there’s an app for that now

As noted in this MacWorld article “Apple Support gets its own standalone iOS app,” there’s now an Apple Support app for your Apple mobile devices which provides convenient customer service and support for all your Apple products. Previously, you were able to use the Apple Store app to get support and schedule appointments at the… Continue reading Apple Support — there’s an app for that now

Windows Updates — release history

With Windows 10 for most people, Updates are delivered automatically. It’s easy to see your Update History in Settings — what was installed. For example, Cumulative Updates, Security Updates for Adobe Flash Player, Windows Malicious Software Removal Tool installs. But how can you tell if somehow you missed some? Or, perhaps you’re interested in when… Continue reading Windows Updates — release history

Holiday scams — annual alert

This time of year brings, as usual, the need to be particularly alert for cybercrime. PC World’s article “10 sneaky holiday phishing scams to watch out for” lists some common scams. Fake purchase invoices Fake shipping notifications (with malware links) Unexpected deals or product promotions from stores or sellers you have never dealt with Phishing… Continue reading Holiday scams — annual alert

National Cyber Security Awareness Month

As noted by the Department of Homeland Security: October is National Cyber Security Awareness Month which is an annual campaign to raise awareness about cybersecurity. We live in a world that is more connected than ever before. The Internet touches almost all aspects of everyone’s daily life, whether we realize it or not. National Cyber… Continue reading National Cyber Security Awareness Month

macOS Sierra — Apple’s latest Mac upgrade

No more “big cat” names. Since October 2013, there’s been Mavericks, Yosemite, El Capitan, … and last week Sierra, the latest (free) upgrade to the operating system (system software) for Apple’s Mac desktop and notebook computers. Now called macOS vs Mac OS X. As noted on Wikipedia: macOS 10.12 Sierra was released on September 20,… Continue reading macOS Sierra — Apple’s latest Mac upgrade

Biggest data breach ever — Yahoo + some AT&T accounts

Big news this week regarding data breaches. Yahoo revealed that account information for at least 500 million users was stolen by state-sponsored hackers two years ago. PC World’s article “Here’s what you should know, and do, about the Yahoo breach” discusses the breach and reviews best security practices. An email compromise is one of the… Continue reading Biggest data breach ever — Yahoo + some AT&T accounts

Prevent malware infection — best practices review

The Malwarebytes Blog recently discussed “10 easy ways to prevent malware infection” — for your PC, Mac, or mobile device. Read the article for the complete text. Here’s the summary below. Protect vulnerabilities: Update your operating system, browsers, and plugins; Enable click-to-play plugins; Remove software you don’t use (especially legacy programs). Watch out for social… Continue reading Prevent malware infection — best practices review

Windows 10 Anniversary Update — takes awhile

Well, Microsoft’s free Windows 10 Upgrade offer for Windows 7 and Windows 8 expired at the end of July. If you recently upgraded before that deadline, be prepared for another major Update, the Windows 10 Anniversary Update. Yes, it’s been over a year now since Windows 10 was released. Be prepared to set aside around… Continue reading Windows 10 Anniversary Update — takes awhile

Ready or Not — free Windows 10 Upgrade ending soon

If you’re still getting nags on your PC to upgrade to Windows 10, then either I hope that’s an oversight you’ll address before the end of July, or you really do not want the Upgrade. PC World’s article “10 reasons to reject Microsoft’s free Windows 10 upgrade” summarizes why some people are not upgrading. However,… Continue reading Ready or Not — free Windows 10 Upgrade ending soon

PC Support Phone Scams — three month study

PC World recently posted an article “What I learned playing prey to Windows scammers” by a senior writer at InfoWorld. That article summarizes what was learned over a 3-month period from phone contact with companies claiming to be “Windows Technical Services” or “Windows Security Services” or “Windows Service Center” or another similar name. “I am… Continue reading PC Support Phone Scams — three month study

Email spoofing — a reminder to be alert

Malwarebytes Labs’ blog recently posted an article about email spoofing. It’s a good reminder about following best practices — ways to avoid scams. Email spoofing basically comes down to sending emails with a false sender address. This can be used in various ways by threat actors. Obviously pretending to be someone else can have its… Continue reading Email spoofing — a reminder to be alert

Ransomware – Homeland Security alert

Already this year there’s been a lot of news about ransomware, a particularly nasty type of malware. Stay informed and follow best practices to protect your PC and personal data from this threat. Here’re excerpts from an alert by the United States Computer Emergency Readiness Team (US-CERT), part of the Department of Homeland Security, published… Continue reading Ransomware – Homeland Security alert

Printing from a mobile device

One of the most common requests from my clients is how to print from their smartphone. First I check if their printer is compatible; then configure any settings on their mobile device. Most of the printers are from HP. But other manufacturers’ printers work as well. This HP Technology at Work (April 2016) article “Tap,… Continue reading Printing from a mobile device

Got too much spam? — tips to reduce junk email

The UK’s The Guardian recently posted an article titled “How can I stop spam emails?” which summarizes tips to reduce spam. Read the full article for details. Get a new email address (especially a Gmail address). Use a different email service which blocks more spam (like Gmail). Be careful about who you share your email… Continue reading Got too much spam? — tips to reduce junk email